Privacy Policy

Privacy Policy

I am Larissa Roberts, Director of Larissa Learning Limited T/A Larissa Learning.
My business address is c/o Bourse, St Brandon’s House, 29 Great George Street, Bristol, United Kingdom, BS1 5QT
For my business operations, including marketing, insurance, employment, finance, and legal obligations such as ICO registration, I act as a data controller.
I ensure the company complies with The Privacy and Electronic Communications (EC Directive) Regulations 2003, The UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

I am registered with the Information Commissioner’s Officer (ICO) under registration number ZB225782.

What Personal Information do I collect and why?
I collect two types of information:

  1. Non-Identifiable Information: This includes data gathered through use of my website, such as pages viewed, online browsing behaviour, clicks, and other actions. This information helps improve my website and services but does not identify you.

This data includes Strictly Necessary Cookies
These cookies are essential for the operation of my website and cannot be switched off. They are typically set in response to your actions when you make a service request, such as logging in or making a purchase. Without these cookies, core functionalities like accessing secure areas or using a shopping cart would not be possible. You do not need to provide consent for these cookies, as they are required to deliver the services you have asked for.
Examples of Strictly Necessary Cookies:
• Session Cookies: To maintain your logged-in status as you navigate the site.
• Security Cookies: To ensure the security of your account and prevent unauthorized access.
• Shopping Cart Cookies: To keep track of items you’ve added to your basket

  1. Personal Information: I collect personal information when necessary to deliver services, communicate with you, or ensure payment. Personal information may include:
    • Full name, email address, physical address
    • Payment information.

What allows me to use your information?
I use your personal data under a contract we have entered into for services, based on the legitimate interests of my company in providing those services.

How is your information stored?
All information I collect is securely stored using secure servers provided by my ICT service provider: names.co.uk
I do not store data outside the secure systems provided by third-party service providers.

How long will I keep your information?
I will retain your personal information for as long as is necessary for the purposes set out in this policy or as required by law:
• information is kept for as long as the contract allows or until consent is withdrawn unless I need to retain it for legal reasons (e.g., financial records).

Your Rights
You have several rights regarding your personal information, including:
• The right to access the data I hold about you.
• The right to have your data corrected.
• The right to have your data erased (subject to legal requirements).
• The right to restrict or object to how your data is used.

To exercise any of these rights or if you have any questions about how I use your information, please contact me at admin@larissaroberts.com

Who do I share your information with?
Routinely, it is only me who will have access to your information. However, I may need to share your information with the following:
• Insurance Providers (Hiscox Insurance Company Limited): They are a separate data controller but handle your information confidentially as per our contract.
• Accountant (Amanda Lodge and Co Limited): While unlikely, they may occasionally need access to limited information. They act as processors and are bound to confidentiality.

Withdrawing your consent
You have the right to withdraw your consent for me to hold or use your personal information. To do so, please contact me via email or post. Please note that I am required by law to retain certain data for legal and accounting purposes, which may limit my ability to fully erase your data.

How to get in touch
If you have any questions or would like to contact me regarding your rights or the use of your personal data, please use the contact information below:

Email: admin@larissaroberts.com

Last Modified: September 2025